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How can I buy a painting? Choose in the gallery the artwork you like, and fill in the small form "ORDER" under the painting, and click the button "SEND". As soon as we receive your order, we contact you and discuss all the details concerning purchase and delivery of the artwork. Then you can pay with Escrow (credit card or wire transfer ) or with direct wire transfer. When we receive the payment we send you the artwork to the given address. The delivery takes 3 - 5 days. We guarantee the confidentiality. More... How can I pay for the artwork? You can pay for the artwork via Escrow which accepts PayPal, Discover, Visa, Mastercard, American Express, wire transfers, United States drawn money orders, United States drawn personal or company checks, or United States drawn cashier´s checks or if you don't want to use Escrow you can pay with direct money transfer to our bank account (the procedure takes from 3 to 7 days). I didn't like the artwork. We guarantee the money return within 5 days after you have received the artwork, no matter how you made your payment via Escrow or direct money transfer to our bank account. But in this case you bear all the postal expenses. More... What if my purchase arrives in damaged state? The chance that your purchase arrives damaged is very low, as we use special packing materials for safe and careful transportation to ensure secure delivery and prevent possible damages. In case when your purchase does arrive damaged through our fault, we will refund its cost. All artworks are send insured, and a transportation company will repair damages, if they occur. In any case, please, contact us to get the details info@art-vector.com. I have paid for the artwork. How long does it take to get it? Shipment of your purchase is effected within 48 hours from the moment when the payment is received by us. Delivery of your purchase will take 3-5 working days. More... What delivery methods do you use? We employ services of such transportation companies, as DHL, FedEx, UPS and EMS-Garantpost the indubitable leaders in transportation market with immaculate reputation. More... How is the artwork packed for delivery? Every artwork is packed manually in ultra strong materials, applying special technologies, and carefully transported to its destination. The artworks can be packed in 2 ways: - rolled (canvas without a stretcher, wound on a tube);
- on a stretcher (exactly the same as the artwork is purchased from the artist)
Are any digital technologies are used during creation of artworks? No, all works presented at our site were created by professional artists only by hand, without any digital technologies, with the only exception of artworks which are made in the technique of Computer Graphics. Can you create portrait or painting on commission? Of course, we can. Professional artists can create any portrait, copy or any other artwork at your request. Please contact us info@art-vector.com. Can I get a discount? In most cases, we offer a discount, provided that you are already our regular customer. Contact us info@art-vector.com. |
