So, you have decided to acquire an artwork. It is very easy:
1. Choose in the gallery the artwork you like, fill in the small form "ORDER" under the painting, and click the button "SEND". As soon as we receive your order, we contact you and discuss all the details concerning purchase, delivery of the artwork and the total cost of the painting including the transportation expences . You choose one of the transportation companies, such as
UPS,
FedEx,
EMS-Garantpost,
DHL; and the packing: rolled in the tube or on the stretcher. If there are any questions they are settled before you make the payment.
2. The next step is payment. In case you pay with
Escrow (More about
Escrow) you can use PayPal, Discover, Visa, Mastercard, American Express, wire transfers, United States drawn money orders, United States drawn personal or company checks, or United States drawn cashier´s checks. If you would like to save money on Escrow services you can pay with direct money transfer to our bank account (the procedure takes from 3 to 7 days). We guarantee the insurance of the artwork by transportation and money return within 5 days after you have received the artwork, whether you made your payment via
Escrow or direct money transfer to our bank account.
3. As soon as we receive your payment we ship you the artwork via the chosen transportation company (DHL, FedEx, TNT, UPS or EMS-Garantpost) The delivery takes 3-5 days. You can trace the deliver process of your artwork on the site of the transportation company. If you do not use Escrow, we can send you the artwork via common post which takes much longer (2-3 weeks) but is much cheaper.
4. Within 5 days after you have received the artwork, you can get the refund. In this case if you used Escrow you should contact us and
Escrow, if you made the payment via direct money transfer to our bank account you should contact us
info@art-vector.com. No matter how you paid we garantee the money return. But in this case you bear all the postal and insurence expences. As soon as we get the artwork back we return you the money.